Our Behaviour





  • Listen First: Listen; Understand; Diagnose; Try to understand
  • Talk Straight: Be honest; Be genuine; Be clear; Demonstrate Integrity
  • Demonstrate Respect: Treat everyone with respect; Show kindness; Recognise the contributions made by everyone
  • Right Wrongs: Try to make things right; Apologise quickly; Demonstrate personal humility
  • Show Loyalty: Give glory freely; Be constructive in our criticism
  • Deliver Results: Understand the expectation; make sure it’s realistic; Don’t make excuses; Make things happen
  • Get Better: Seek feedback from trusted sources; Learn from mistakes; Continuously improve; Act on the feedback
  • Confront Reality: Take the tough issues head on; Lead courageous conversations
  • Clarify Expectations: Create shared vision; Disclose and reveal expectations
  • Practise Accountability: Hold ourselves accountable; Hold others accountable; Be clear about how we can move forward